Upholding the highest standards of governance

Golden Agri-Resources (GAR) is committed to observing high standards of corporate governance, to promote corporate transparency, and to enhance shareholder value. GAR has complied substantively with the principles and guidelines set out in the Monetary Authority of Singapore’s Code of Corporate Governance through effective self-regulatory corporate practices. The Monetary Authority of Singapore issued a revised Code of Corporate Governance on 6 August 2018 effective for financial years beginning on or after 1 January 2019 (the “Code”).

In compliance with Rule 710 of the listing manual of the Singapore Exchange Securities Trading Limited, our governance report sets out GAR’s corporate governance practices for the financial year ended 31 December 2019 (“FY2019”), with specific reference to the principles and guidelines of the Code. Deviations from the guidelines of the Code are explained in the report. For easy reference, the principles of the Code are set out in italics in this report.

Code of Conduct

GAR’s Code of Conduct (Code) serves as a guide for conducting ourselves ethically and in compliance with the law as we perform our work, everywhere, every day. It explains the standards we are all expected to follow in living our core values, as well as specific laws, regulations, and policies that apply.

All full-time, part-time, and temporary employees have a duty to follow our Code and comply with the company’s policies and procedures, and with all applicable laws, rules, and regulations where GAR and our subsidiaries conduct business. Our Code also applies to our Board of Directors with respect to all activities they engage in on behalf of the company. Any consultants, contractors, and other business partners working on behalf of the company are also expected to uphold the principles of this Code.

Read our Code of Conduct below.

Read our Code of Conduct below.

Responsible Tax Policy

As spelt out in our Code of Conduct, GAR and our subsidiaries are responsible to follow all of the laws that apply to our business activities. Having operations in several countries, GAR is subject to taxes in numerous jurisdictions, and it is, therefore, essential to have a tax policy that prevents any form of tax violation. Aligned with GAR’s Code of Conduct, we are committed to adhering to all applicable tax regulations in countries in which we operate, including meeting all applicable reporting obligations timely and accurately.

Report a concern

GAR is committed to upholding the company’s values and standards and has put in place whistleblowing procedures by which all stakeholders may, in confidence and without fear of retaliation, bring to the company’s attention, concerns or complaints about possible improprieties relating to matters of financial reporting or other matters. Your feedback helps drive best practices, promotes transparency in our operations, and evaluates compliance.

You may report any illegal, improper or unethical conduct by employees or business partners, breaches of relevant policies and codes, as well as any other unacceptable practices. GAR will address your concerns swiftly and take appropriate remedial action.

The company is committed to treating all complaints as confidential, and the anonymity of the whistleblower concerned will be maintained until the whistleblower indicates that he or she does not wish to remain anonymous.

Phone: +62 88 1111 8000 (SMS, WhatsApp and voice mail)

Email: TellUs@sinarmas-agri.com

Phone : +62 21 5033 8899
Fax : +62 21 5038 9999
Email : grievance@sinarmas-agri.com
Mail address: Grievance Manager, Sustainability and Strategic Stakeholders Engagement Department,
Sinar Mas Land Plaza, Tower II, 4th Floor, Jl. MH Thamrin No. 51 Jakarta 10350 Indonesia

Please ensure the following information is provided when complaint is submitted:
– Full Name
– Request for identity to remain confidential: Yes / No
– Name of Organisation (if any)
– Address
– Phone No./Fax No./Email Address (at least one contact point)
– Detailed description of the complaint/grievance
– If available, evidence to support the complaint/grievance